Privacy Policy

The Neves Licensing Authority (“NLA”, “we”, “us”) operates official websites and systems that support licensing, authorisation, and registry services.

Depending on your interaction with NLA, we may collect:

1. Identity data: name, date of birth, nationality, identification numbers (passport/ID), role/title.
2. Contact data: email, phone number, address (residential/service/registered office).
3. Application/filing data: submissions, declarations, supporting documents, ownership/control information.
4. Technical data: IP address, device/browser identifiers, logs, and basic usage analytics (where enabled).
5. Communications: messages sent to NLA, correspondence, and support queries.

We collect data through:

1. forms, applications, filings, and uploads you submit;
2. information submitted by Registered Agents, licensees, or authorised representatives;
3. communications with NLA (email and other official channels);
4. technical logs generated when you access our website (where applicable).

We use personal data for purposes such as:

1. processing license, registration, and approval applications;
2. maintaining public and restricted registers and verification tools;
3. conducting suitability checks and assessing compliance with declared requirements;
4. supporting oversight, supervision, and administrative enforcement functions;
5. responding to correspondence and service requests;
6. protecting systems from fraud, abuse, and security risks.

We process personal data where it is necessary to perform NLA’s statutory functions, to operate official registers and services, to meet legal obligations, and to protect the integrity and security of NLA systems.

Where consent is used (for example, optional communications or non-essential cookies where implemented), you may withdraw consent at any time.

We may share personal data with:

1. Competent bodies (e.g., law enforcement or other authorities) where required or permitted by law;
2. Official partners involved in registry or verification functions, where necessary to operate systems;
3. Service providers who support hosting, security, and IT operations (subject to confidentiality and safeguards).

We do not sell personal data. We do not allow third parties to use personal data for their own marketing purposes through NLA systems.

Where data is processed or stored outside Neves (for example, through hosting or security providers), we apply reasonable safeguards to protect confidentiality and security.

We retain personal data only for as long as necessary for the purposes described in this Policy, including statutory record-keeping and integrity requirements. Retention periods may vary depending on the type of record, risk factors, and legal obligations.

We apply reasonable technical and organisational measures designed to protect data against unauthorised access, loss, misuse, alteration, and disclosure. No system is perfectly secure, and you should take care when transmitting sensitive information electronically.

Subject to applicable law and operational constraints, you may request:

1. access to personal data held about you;
2. correction of inaccurate or incomplete data;
3. clarification on processing purposes and disclosures;
4. restriction or objection in certain limited circumstances.

Some requests may be refused or limited where disclosure would compromise official functions, confidentiality obligations, investigations, security, or legal requirements.

We may use essential cookies required for site functionality. Where analytics or non-essential cookies are implemented, they may be used to understand site performance and improve user experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect functionality.

We may update this Privacy Policy from time to time. Updates take effect upon publication on this page. Continued use of the website constitutes acceptance of the updated Policy.

Privacy enquiries and requests:
Neves Licensing Authority
Email: info@neveslicensingauthority.org