How can a listed entity be verified?

Listed status should be checked through the official public register at nevigoregistry.com. Third-party copies, screenshots, or reproduced records should not replace live verification.

What information does the homepage provide?

The homepage directs users to application information, framework guidance, status definitions, public notices, registered agents, complaints resources, and official verification pathways.

Does NLA issue passports, visas, or citizenship approvals?

No. Residency, visa, citizenship, and immigration matters remain subject to the competent public authorities and applicable laws.

Which contact channel should be used for licence applications?

Applicants should use the main contact form or the licensing enquiry channel and include any existing application or reference number.

Where should complaints be submitted?

Complaints may be submitted through the public complaints portal or by email to the published complaints desk.

Can licence status be confirmed by email?

Users should rely on the official Public Licence Register for live status confirmation. Email support may assist with navigation or clarification but does not replace direct register verification.

What is the Public Licence Register?

The Public Licence Register is the official public-facing register used to check whether an entity is recorded within the Neves licensing framework and to review recorded status information.

How should a search result be interpreted?

A matching name should be reviewed together with the full register entry, recorded status, category and any notes or limitations shown on the official record.

Should screenshots or copies of records be relied on?

No. Users should verify status directly through the live public register because screenshots, copied records and third-party reproductions may be incomplete, outdated or inaccurate.

NLA / Fees & Payments

License Fees & Payment Framework

This page sets out the Authority’s official fees for license applications, renewals, extensions and administrative requests. To keep the system consistent, this page is the single source of truth for schedules of charges across all license families published under NLA, including NFSA and NGA frameworks.

Application: $7,500 Renewal: $7,500 Includes 1 activity header Rectification (applicant error): $2,500

View schedule How to apply Registered Agents

Payment principle: Fees are payable strictly against an issued invoice with a unique reference code. Applicants should not pay fees to any third party without a matching invoice reference.

A. Core license fees

Application • renewal • extensions

Fee item	Payable	Amount	Notes
License application (per license)	At submission	$7,500	Includes one (1) activity header. Additional activity headers are charged as variations.
Annual renewal (per license)	Annual	$7,500	Maintains active status and record continuity for the license. Includes one (1) activity header. Additional headers remain chargeable if added.
Renewal extension (per week)	Per week	$1,000	Applied only where an extension is granted for renewal completion timelines. Extensions are administrative and subject to completeness status.

B. Variations & administrative changes

changes • additions • scope updates

Variation request	Payable	Amount	Notes
Director change	Before effective change	$1,500	Applies to appointment, resignation, replacement or role changes for directors.
Name / trade name change	Before publication	$1,500	Ensures recorded identity remains consistent with public claims and documentation.
Shareholding / UBO change	Before effective change	$2,500	Ownership/control changes requiring structured update and record mapping.
Additional activity header (per activity)	At request	$2,500	Adds a new top-level permission group to the license. The base application fee covers one (1) activity header only.
Priority handling (optional)	At request	$5,000	Subject to capacity and complete documentation at intake.

C. Reissuance, corrections & rectification

replacement • edits • accuracy

Request type	Payable	Amount	Notes
Replacement / re-issuance (per request)	As requested	$2,500	Replacement letters/certificates and re-issuance requests.
Clerical correction (Authority-side)	As needed	$0	No charge where the error is purely clerical and attributable to Authority processing.
Rectification (applicant-provided incorrect information)	At request	$2,500	Applies where the applicant provided incorrect or inconsistent information requiring formal correction and re-processing.

Accuracy note: Applicants remain responsible for the correctness of submitted information and documents. Corrections may require additional documentation, revised declarations, or updated supporting evidence.

D. Confirmations & attestations

letters • confirmations • third-party requests

Service	Payable	Amount	Notes
License confirmation letter	At request	$2,500	Administrative confirmation issued against an active record where applicable.
Attestation request	At request	$2,500	Formal attestation of recorded particulars, subject to completeness and identity checks.

For public-facing verification, use Verify license. Certain confirmations may require the applicant’s consent and additional documentation.

E. Payment & invoicing rules

invoice references • reconciliation

Invoices & references: All payments must reference the exact invoice code issued for the request. Payments without an exact reference may be delayed or returned for reconciliation.

1) Invoice issuance
Invoices are issued through the Authority framework and, where applicable, routed via the applicant’s Registered Agent. Each invoice contains a unique reference code, fee item(s), and request scope.

2) Matching & allocation
The Authority allocates funds strictly by invoice reference. If the payer name differs from the applicant, the payer must provide supporting allocation details.

3) Refunds & reversals
Fees are administrative and typically non-refundable once a request enters processing. Where reversals occur, they are subject to verification and reconciliation checks.

FAQs

common questions

Does the $7,500 application fee include multiple activities?

No. The base application fee includes one (1) activity header. Additional activity headers are charged separately at $2,500 per activity.

What happens if my submission contains incorrect information?

If an applicant-provided error requires formal correction and re-processing, a $2,500 rectification fee applies. If the issue is a clerical error attributable to Authority processing, the correction is made at no charge.

Can I pay fees via a third party?

Yes, where properly referenced. Payments must include the exact invoice reference, and the payer may be asked to provide allocation details to avoid misallocation.

How do renewal extensions work?

Extensions may be granted on an administrative basis depending on completeness and processing status. The extension fee is $1,000 per week where applicable.

Where can I verify a license?

Use Verify license to confirm recorded license claims. Certain confirmations may require additional documentation and/or applicant consent.

Official website of the Neves Licensing Authority (NLA), São Tomé & Príncipe.
The Neves Licensing Authority (NLA) administers the official Neves Licensing Framework, maintains the Public License Register, publishes official licensing guidance and supports transparent licensing standards for authorised entities operating in or from Neves.
Structured authorization, verification, and licensing guidance for approved activities.

OFFICIAL CONTACT DETAILS

Administrative contact for licensing and verification enquiries
Public Complaints Desk, Neves Licensing Authority, R.3 de Feveirero, Almeirim, São Tomé , São Tomé & Príncipe
Email: complaints@neveslicensingauthority.org
General:
info@neveslicensingauthority.org
Phone: +2399087684

OFFICIAL AUTHORITY RESOURCES

Notice & disclaimer

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