How can a listed entity be verified?

Listed status should be checked through the official public register at nevigoregistry.com. Third-party copies, screenshots, or reproduced records should not replace live verification.

What information does the homepage provide?

The homepage directs users to application information, framework guidance, status definitions, public notices, registered agents, complaints resources, and official verification pathways.

Does NLA issue passports, visas, or citizenship approvals?

No. Residency, visa, citizenship, and immigration matters remain subject to the competent public authorities and applicable laws.

Which contact channel should be used for licence applications?

Applicants should use the main contact form or the licensing enquiry channel and include any existing application or reference number.

Where should complaints be submitted?

Complaints may be submitted through the public complaints portal or by email to the published complaints desk.

Can licence status be confirmed by email?

Users should rely on the official Public Licence Register for live status confirmation. Email support may assist with navigation or clarification but does not replace direct register verification.

What is the Public Licence Register?

The Public Licence Register is the official public-facing register used to check whether an entity is recorded within the Neves licensing framework and to review recorded status information.

How should a search result be interpreted?

A matching name should be reviewed together with the full register entry, recorded status, category and any notes or limitations shown on the official record.

Should screenshots or copies of records be relied on?

No. Users should verify status directly through the live public register because screenshots, copied records and third-party reproductions may be incomplete, outdated or inaccurate.

GEN-04 | Request for Certified Extract / Certificate | Neves Licensing Authority

General NLA forms & templates

GEN-04 — Request for Certified Extract / Certificate

For requesting a certified extract, certificate of good standing or other official confirmation.

Form code

GEN-04

Applies to

Public requests

Form purpose

Certified extract / certificate request

Submission type

HTML fillable form

Use of this form: Use this form to request a certified extract, certificate of good standing, or other official confirmation relating to a recorded entity or filing.

Requester details

Requester name

Organisation

Role / capacity

Phone

Request details

Entity name

Reference / company or license number

Document requested

Purpose of request

Recipient details (if third-party delivery requested)

Declaration

I confirm the declaration set out for this form and acknowledge that the information provided is accurate to the best of my knowledge.

Requester / authorised signatory

Date

Submission

Review the completed form carefully before submission. Where supporting documents are required, they may be uploaded or requested separately through the relevant NLA submission channel or secure follow-up process.

Return to Forms & Downloads

How to use this form

Complete all required sections as fully and accurately as possible.
Use legal names and reference numbers consistently.
Do not rely on abbreviations where they may create ambiguity.
Keep supporting records available for review.

Document quality

Clear, consistent, and review-ready submissions help reduce delays. Where a form refers to policies, ownership details, or supporting documents, the information provided should match the underlying file and any related public record.

Contact

For questions about this form or the relevant filing route, contact the Authority through the official Contact page or the appropriate framework desk.

Official website of the Neves Licensing Authority (NLA), São Tomé & Príncipe.
The Neves Licensing Authority (NLA) administers the official Neves Licensing Framework, maintains the Public License Register, publishes official licensing guidance and supports transparent licensing standards for authorised entities operating in or from Neves.
Structured authorization, verification, and licensing guidance for approved activities.

OFFICIAL CONTACT DETAILS

Administrative contact for licensing and verification enquiries
Public Complaints Desk, Neves Licensing Authority, R.3 de Feveirero, Almeirim, São Tomé , São Tomé & Príncipe
Email: complaints@neveslicensingauthority.org
General:
info@neveslicensingauthority.org
Phone: +2399087684

OFFICIAL AUTHORITY RESOURCES

Notice & disclaimer

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