How can a listed entity be verified?

Listed status should be checked through the official public register at nevigoregistry.com. Third-party copies, screenshots, or reproduced records should not replace live verification.

What information does the homepage provide?

The homepage directs users to application information, framework guidance, status definitions, public notices, registered agents, complaints resources, and official verification pathways.

Does NLA issue passports, visas, or citizenship approvals?

No. Residency, visa, citizenship, and immigration matters remain subject to the competent public authorities and applicable laws.

Which contact channel should be used for licence applications?

Applicants should use the main contact form or the licensing enquiry channel and include any existing application or reference number.

Where should complaints be submitted?

Complaints may be submitted through the public complaints portal or by email to the published complaints desk.

Can licence status be confirmed by email?

Users should rely on the official Public Licence Register for live status confirmation. Email support may assist with navigation or clarification but does not replace direct register verification.

What is the Public Licence Register?

The Public Licence Register is the official public-facing register used to check whether an entity is recorded within the Neves licensing framework and to review recorded status information.

How should a search result be interpreted?

A matching name should be reviewed together with the full register entry, recorded status, category and any notes or limitations shown on the official record.

Should screenshots or copies of records be relied on?

No. Users should verify status directly through the live public register because screenshots, copied records and third-party reproductions may be incomplete, outdated or inaccurate.

GEN-06 · Official Form

Register Correction / Record Update Request

Use this form to request correction of an inaccurate entry, update of a public record, or review of information published in the Public License Register. Requests should identify the relevant entity clearly, describe the issue precisely, and include supporting documentation where available.

Form code

GEN-06

Applies to

Purpose

Correction or update request

Submission

Authority review required

Requester details

Record concerned and requested action

Entity name as shown on register *

Type of request *

Priority

Current information appearing on register *

Requested correction or update *

Basis for request *

Submission of this form does not guarantee that the requested change will be accepted. The Authority may verify the underlying records before any public update is made.

Declarations

I confirm that this request is made in good faith and that the information provided is accurate to the best of my knowledge. I understand that the Authority may require documentary support before making any correction or update. I understand that some requested changes may not be reflected publicly if the Authority does not consider them appropriate for publication.

Submit correction request Print form

Official website of the Neves Licensing Authority (NLA), São Tomé & Príncipe.
The Neves Licensing Authority (NLA) administers the official Neves Licensing Framework, maintains the Public License Register, publishes official licensing guidance and supports transparent licensing standards for authorised entities operating in or from Neves.
Structured authorization, verification, and licensing guidance for approved activities.

OFFICIAL CONTACT DETAILS

Administrative contact for licensing and verification enquiries
Public Complaints Desk, Neves Licensing Authority, R.3 de Feveirero, Almeirim, São Tomé , São Tomé & Príncipe
Email: complaints@neveslicensingauthority.org
General:
info@neveslicensingauthority.org
Phone: +2399087684

OFFICIAL AUTHORITY RESOURCES

Notice & disclaimer

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