How can a listed entity be verified?

Listed status should be checked through the official public register at nevigoregistry.com. Third-party copies, screenshots, or reproduced records should not replace live verification.

What information does the homepage provide?

The homepage directs users to application information, framework guidance, status definitions, public notices, registered agents, complaints resources, and official verification pathways.

Does NLA issue passports, visas, or citizenship approvals?

No. Residency, visa, citizenship, and immigration matters remain subject to the competent public authorities and applicable laws.

Which contact channel should be used for licence applications?

Applicants should use the main contact form or the licensing enquiry channel and include any existing application or reference number.

Where should complaints be submitted?

Complaints may be submitted through the public complaints portal or by email to the published complaints desk.

Can licence status be confirmed by email?

Users should rely on the official Public Licence Register for live status confirmation. Email support may assist with navigation or clarification but does not replace direct register verification.

What is the Public Licence Register?

The Public Licence Register is the official public-facing register used to check whether an entity is recorded within the Neves licensing framework and to review recorded status information.

How should a search result be interpreted?

A matching name should be reviewed together with the full register entry, recorded status, category and any notes or limitations shown on the official record.

Should screenshots or copies of records be relied on?

No. Users should verify status directly through the live public register because screenshots, copied records and third-party reproductions may be incomplete, outdated or inaccurate.

NGA-R02 · Official Form

NGA License Renewal Application

This form should be used by entities seeking renewal of an existing NGA license or recorded authorisation under the gaming and related service framework. Renewal requests should confirm continued activity, updated ownership or management information where relevant, the current operational model, and any material changes affecting the licensed activity.

Form code

NGA-R02

Applies to

NGA license holders

Purpose

License renewal

Submission

Prior to expiry / renewal cycle

Entity and license details

Renewal confirmation and changes since last filing

Current business status *

Material changes since last approval

Description of changes

Integrity, player protection, and operational controls confirmation *

Supporting documents available

Where changes affect operational structure, key persons, platform arrangements, or category scope, the Authority may require supplementary information or related filings in addition to this renewal application.

Declarations

I confirm that the information provided in this renewal application is accurate to the best of my knowledge. I confirm that the entity continues to operate in line with the recorded license category, subject to any disclosed changes. I understand that the Authority may request additional documentation or clarification before determining the renewal outcome.

Submit renewal application Print form

Official website of the Neves Licensing Authority (NLA), São Tomé & Príncipe.
The Neves Licensing Authority (NLA) administers the official Neves Licensing Framework, maintains the Public License Register, publishes official licensing guidance and supports transparent licensing standards for authorised entities operating in or from Neves.
Structured authorization, verification, and licensing guidance for approved activities.

OFFICIAL CONTACT DETAILS

Administrative contact for licensing and verification enquiries
Public Complaints Desk, Neves Licensing Authority, R.3 de Feveirero, Almeirim, São Tomé , São Tomé & Príncipe
Email: complaints@neveslicensingauthority.org
General:
info@neveslicensingauthority.org
Phone: +2399087684

OFFICIAL AUTHORITY RESOURCES

Notice & disclaimer

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