How can a listed entity be verified?

Listed status should be checked through the official public register at nevigoregistry.com. Third-party copies, screenshots, or reproduced records should not replace live verification.

What information does the homepage provide?

The homepage directs users to application information, framework guidance, status definitions, public notices, registered agents, complaints resources, and official verification pathways.

Does NLA issue passports, visas, or citizenship approvals?

No. Residency, visa, citizenship, and immigration matters remain subject to the competent public authorities and applicable laws.

Which contact channel should be used for licence applications?

Applicants should use the main contact form or the licensing enquiry channel and include any existing application or reference number.

Where should complaints be submitted?

Complaints may be submitted through the public complaints portal or by email to the published complaints desk.

Can licence status be confirmed by email?

Users should rely on the official Public Licence Register for live status confirmation. Email support may assist with navigation or clarification but does not replace direct register verification.

What is the Public Licence Register?

The Public Licence Register is the official public-facing register used to check whether an entity is recorded within the Neves licensing framework and to review recorded status information.

How should a search result be interpreted?

A matching name should be reviewed together with the full register entry, recorded status, category and any notes or limitations shown on the official record.

Should screenshots or copies of records be relied on?

No. Users should verify status directly through the live public register because screenshots, copied records and third-party reproductions may be incomplete, outdated or inaccurate.

Publication Controls

Document Control & Reference Codes

The Authority applies standard document control to published guidance, notices and institutional policy pages. This ensures traceability, disciplined updates and consistent citation across the public portal.

Reference codes Publication timestamps Reference: NLA/GOV/DOC/004

Browse Guidance Editorial Policy

Reference codes remain stable to support public traceability even when pages are reviewed or updated.

Stable references • Controlled updates • Clear citation

Reference Code Format

Reference codes identify the document type, subject area and sequence number. They are used consistently across the website to support citation, internal review and public traceability.

Examples:
NLA/GUID/MKT/025 — Guidance, Market Conduct (sequence 025)
NLA/POL/LS/002 — Policy, Legal Status (sequence 002)
NLA/GOV/DOC/004 — Governance, Document Control (sequence 004)

Publication Timestamps

First published is the date the document first became publicly available.
Last reviewed is the most recent date the document was reviewed for accuracy and relevance.

When “Last Reviewed” Must Change

Any change that affects meaning, scope, interpretation or reader reliance
Any correction to a factual statement that could influence verification or compliance
Any change to referenced processes, routes, requirements or definitions

Controlled Updates and Traceability

Updates may be issued to reflect policy changes, procedure refinements or supervisory experience. Reference codes remain stable. Where appropriate, the Authority may note material changes within the page body.

Standard Metadata Block (Required)

The following metadata block should appear on all Guidance pages and institutional policy pages. It should be placed near the end of the main content or in the sidebar.

Issued by: Neves Licensing Authority
Reference: NLA/GUID/___/___
First published: DD Month YYYY
Last reviewed: DD Month YYYY

Document Metadata

Issued by: Neves Licensing Authority
Reference: NLA/GOV/DOC/004
First published: 11 January 2026
Last reviewed: 11 January 2026

Official website of the Neves Licensing Authority (NLA), São Tomé & Príncipe.
The Neves Licensing Authority (NLA) administers the official Neves Licensing Framework, maintains the Public License Register, publishes official licensing guidance and supports transparent licensing standards for authorised entities operating in or from Neves.
Structured authorization, verification, and licensing guidance for approved activities.

OFFICIAL CONTACT DETAILS

Administrative contact for licensing and verification enquiries
Public Complaints Desk, Neves Licensing Authority, R.3 de Feveirero, Almeirim, São Tomé , São Tomé & Príncipe
Email: complaints@neveslicensingauthority.org
General:
info@neveslicensingauthority.org
Phone: +2399087684

OFFICIAL AUTHORITY RESOURCES

Notice & disclaimer

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