License Confirmation & Attestation Requests
Where a bank, service provider, institutional counterparty, or professional advisor requires written confirmation, the Authority may issue a license confirmation or attestation through controlled channels. This page explains eligibility, required information, and expected handling.
Overview
Public confirmation is available via the Verify License interface. In some institutional workflows, a written confirmation is required. The Authority may issue a written confirmation or attestation upon request, subject to identity checks, authority-to-request, scope limitations, and confidentiality safeguards.
1) When to request written confirmation
Written confirmation may be appropriate where:
- A bank or payment/service provider requires a formal confirmation document for onboarding or periodic review.
- An institutional counterparty requires written confirmation for contractual, risk, or compliance purposes.
- A professional advisor requires confirmation for due diligence files.
- Public verification output is insufficient for the requesting party’s internal controls.
2) What the Authority may confirm
Confirmation/attestation is generally limited to high-level particulars such as:
- License number / reference
- Legal name of the license holder (where available)
- High-level category / license type (where applicable)
- Current status outcome as at the date of issuance
- Effective date and/or expiry date (where applicable)
3) Request process
The standard workflow is:
Step 1 — Submit
RequiredSubmit the request with license details, requester identity, and purpose. Incomplete requests may be returned for clarification.
Step 2 — Validate
Internal checksThe Authority reviews the request for authority-to-request, legitimacy, and scope. Additional verification may be required.
Step 3 — Issue
Point-in-timeIf approved, the Authority issues a written confirmation/attestation reflecting status at the time of issuance.
4) Required information (minimum)
Please include the following to avoid delays:
License number/reference (preferred) and legal name of the License holder.
Name, organisation, role/title, and official contact details.
Why the confirmation is required (e.g., onboarding, periodic review, due diligence file).
Who should receive the confirmation (requester email or specific named recipient).
Specify whether you need status-only confirmation or also dates/type (where applicable).
Optional: screenshot of Verify License output or the applicant’s provided documents.
5) Timelines & administrative fees
- Standard handling: Typically within 2–5 business days, depending on completeness and verification needs.
- Complex requests: May require additional time where identity, authority-to-request, or scope requires clarification.
- Administrative fees: If an administrative fee applies, it will be communicated during processing. The Authority does not accept payment requests from third parties.
6) Submit a confirmation request
Submit your request through the Authority’s official contact pathway.
7) Disclaimer
Written confirmations and attestations confirm license status and limited particulars only, as recorded in the internal database at the time of issuance. They do not guarantee performance, validate products or services, or confirm suitability of any arrangement, and they do not constitute an endorsement by the Authority.